Last Updated: April 2026

At WishBuddy (wishbuddy.in), we are committed to protecting your privacy. We offer both Cash on Delivery (COD) and Prepaid payment options. This Privacy Policy explains how we collect, use, and safeguard your personal information for both payment methods.

1. Information We Collect

When you visit or place an order on our website, we collect the following information:

•      Full name

•      Phone number

•      Shipping address (Street, Landmark, City, State, Pincode)

•      Email address (if provided)

•      For Prepaid orders: Payment details processed securely via third-party payment gateways (Razorpay/UPI/Cards)

•      For COD orders: No payment information is collected online — payment is made at the time of delivery

2. How We Use Your Information

We use the information we collect to:

•      Process and deliver your orders (COD and Prepaid both)

•      Send order confirmations and shipping updates via SMS/Email

•      Process refunds for returned or cancelled Prepaid orders

•      Contact you in case of any issue with your COD or Prepaid order

•      Respond to customer service inquiries

•      Improve our website and services

3. Payment Information & Security

Cash on Delivery (COD):

•      No payment information is collected or stored by WishBuddy for COD orders

•      Payment is collected by the delivery partner at the time of delivery

Prepaid Orders:

•      All online payments are processed securely through trusted third-party payment gateways

•      We do not store your credit/debit card details or banking information on our servers

•      All transactions are encrypted using SSL (Secure Socket Layer) technology

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

•      Delivery/logistics partners to fulfill your orders (COD and Prepaid both)

•      Payment gateways to process Prepaid transactions securely

•      Legal authorities if required by law

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our website and allow us to improve our services. You can choose to disable cookies through your browser settings, but this may affect certain features of our website.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. For Prepaid orders, all payment transactions are secured with SSL encryption. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites including payment gateways. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights

You have the right to:

•      Access the personal information we hold about you

•      Request correction of inaccurate information

•      Request deletion of your personal data

•      Opt out of marketing communications

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

•      Email: help.wishbuddy@gmail.com

•      Website: https://wishbuddy.in

•      Response Time: Within 24-48 hours